{"id":1745,"date":"2026-09-18T15:25:25","date_gmt":"2026-09-18T15:25:25","guid":{"rendered":"https:\/\/norlands.com\/store\/?page_id=1745"},"modified":"2026-09-21T08:24:18","modified_gmt":"2026-09-21T08:24:18","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/norlands.com\/store\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1745\" class=\"elementor elementor-1745\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aba9b8e e-flex e-con-boxed e-con e-parent\" data-id=\"aba9b8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0b69fd elementor-widget elementor-widget-html\" data-id=\"c0b69fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================\r\nNORLANDS TERMS & CONDITIONS\r\nHTML + CSS + JS\r\n========================= -->\r\n\r\n<style>\r\n\r\n\/* =========================================\r\n   NORLANDS \u2014 TERMS & CONDITIONS\r\n   Primary: #36472c\r\n   Accent:  #d6d30f\r\n   Font: Satoshi\r\n========================================= *\/\r\n\r\nhtml{\r\n    scroll-behavior:smooth;\r\n}\r\n\r\n.nor-terms{\r\n    --nor-primary:#36472c;\r\n    --nor-primary-dark:#293722;\r\n    --nor-primary-light:#506144;\r\n\r\n    --nor-yellow:#d6d30f;\r\n    --nor-yellow-soft:#f5f4c9;\r\n\r\n    --nor-bg:#f6f6f2;\r\n    --nor-white:#ffffff;\r\n\r\n    --nor-text:#444b40;\r\n    --nor-muted:#767c72;\r\n    --nor-border:#dedfd8;\r\n\r\n    \/* Full-bleed breakout from Elementor\/theme content containers *\/\r\n    position:relative;\r\n    left:50%;\r\n    width:100vw !important;\r\n    max-width:100vw !important;\r\n    margin-left:-50vw !important;\r\n    margin-right:-50vw !important;\r\n\r\n    background:var(--nor-bg);\r\n    color:var(--nor-text);\r\n\r\n    font-family:\"Satoshi\", Arial, sans-serif !important;\r\n\r\n    line-height:1.75;\r\n}\r\n\r\n.nor-terms *,\r\n.nor-terms *::before,\r\n.nor-terms *::after{\r\n    box-sizing:border-box;\r\n    font-family:\"Satoshi\", Arial, sans-serif;\r\n}\r\n\r\n\/* =========================\r\n   HERO\r\n========================= *\/\r\n\r\n.nor-terms-hero{\r\n    position:relative;\r\n    overflow:hidden;\r\n\r\n    padding:110px clamp(24px,4vw,80px) 95px;\r\n\r\n    background:\r\n        radial-gradient(\r\n            circle at 85% 10%,\r\n            rgba(214,211,15,.14),\r\n            transparent 30%\r\n        ),\r\n        var(--nor-primary);\r\n\r\n    color:#fff;\r\n}\r\n\r\n.nor-terms-hero::before{\r\n    content:\"\";\r\n\r\n    position:absolute;\r\n\r\n    width:450px;\r\n    height:450px;\r\n\r\n    right:-120px;\r\n    top:-200px;\r\n\r\n    border:1px solid rgba(214,211,15,.28);\r\n    border-radius:50%;\r\n}\r\n\r\n.nor-terms-hero::after{\r\n    content:\"\";\r\n\r\n    position:absolute;\r\n\r\n    width:280px;\r\n    height:280px;\r\n\r\n    right:70px;\r\n    bottom:-230px;\r\n\r\n    border:1px solid rgba(255,255,255,.10);\r\n    border-radius:50%;\r\n}\r\n\r\n.nor-terms-hero-inner{\r\n    position:relative;\r\n    z-index:2;\r\n\r\n    width:100%;\r\n    max-width:none;\r\n\r\n    margin:0;\r\n}\r\n\r\n.nor-terms-eyebrow{\r\n    display:inline-flex;\r\n    align-items:center;\r\n\r\n    gap:11px;\r\n\r\n    margin-bottom:24px;\r\n\r\n    color:var(--nor-yellow);\r\n\r\n    font-size:12px;\r\n    font-weight:700;\r\n\r\n    letter-spacing:.14em;\r\n    text-transform:uppercase;\r\n}\r\n\r\n.nor-terms-eyebrow::before{\r\n    content:\"\";\r\n\r\n    width:36px;\r\n    height:2px;\r\n\r\n    background:var(--nor-yellow);\r\n}\r\n\r\n.nor-terms-hero h1{\r\n    max-width:850px;\r\n\r\n    margin:0;\r\n\r\n    color:#fff;\r\n\r\n    font-size:clamp(50px,7vw,90px);\r\n    line-height:.96;\r\n\r\n    font-weight:500;\r\n\r\n    letter-spacing:-.045em;\r\n}\r\n\r\n.nor-terms-hero-bottom{\r\n    display:flex;\r\n\r\n    align-items:flex-end;\r\n    justify-content:space-between;\r\n\r\n    gap:40px;\r\n\r\n    margin-top:52px;\r\n}\r\n\r\n.nor-terms-hero p{\r\n    max-width:680px;\r\n\r\n    margin:0;\r\n\r\n    color:rgba(255,255,255,.72);\r\n\r\n    font-size:17px;\r\n    line-height:1.7;\r\n}\r\n\r\n.nor-terms-date{\r\n    flex:none;\r\n\r\n    padding:12px 19px;\r\n\r\n    border:1px solid rgba(214,211,15,.35);\r\n    border-radius:100px;\r\n\r\n    background:rgba(214,211,15,.07);\r\n\r\n    color:#fff;\r\n\r\n    font-size:13px;\r\n\r\n    white-space:nowrap;\r\n}\r\n\r\n\/* =========================\r\n   MAIN\r\n========================= *\/\r\n\r\n.nor-terms-main{\r\n    display:grid;\r\n\r\n    grid-template-columns:minmax(250px,310px) minmax(0,1fr);\r\n\r\n    gap:clamp(42px,4vw,90px);\r\n\r\n    width:100%;\r\n    max-width:none;\r\n\r\n    margin:0;\r\n\r\n    padding:82px clamp(24px,4vw,80px) 110px;\r\n}\r\n\r\n\/* =========================\r\n   SIDEBAR\r\n========================= *\/\r\n\r\n.nor-terms-nav{\r\n    position:sticky;\r\n\r\n    top:110px;\r\n\r\n    align-self:start;\r\n\r\n    max-height:calc(100vh - 140px);\r\n\r\n    overflow-y:auto;\r\n\r\n    padding-right:12px;\r\n}\r\n\r\n.nor-terms-nav::-webkit-scrollbar{\r\n    width:4px;\r\n}\r\n\r\n.nor-terms-nav::-webkit-scrollbar-thumb{\r\n    background:rgba(54,71,44,.18);\r\n    border-radius:20px;\r\n}\r\n\r\n.nor-terms-nav-title{\r\n    margin-bottom:20px;\r\n\r\n    color:var(--nor-primary);\r\n\r\n    font-size:12px;\r\n    font-weight:700;\r\n\r\n    letter-spacing:.11em;\r\n    text-transform:uppercase;\r\n}\r\n\r\n.nor-terms-nav a{\r\n    position:relative;\r\n\r\n    display:block;\r\n\r\n    padding:8px 0;\r\n\r\n    color:#72786e;\r\n\r\n    text-decoration:none;\r\n\r\n    font-size:14px;\r\n    font-weight:500;\r\n\r\n    transition:\r\n        color .25s ease,\r\n        padding .25s ease;\r\n}\r\n\r\n.nor-terms-nav a::before{\r\n    content:\"\";\r\n\r\n    position:absolute;\r\n\r\n    left:0;\r\n    top:50%;\r\n\r\n    width:0;\r\n    height:2px;\r\n\r\n    background:var(--nor-yellow);\r\n\r\n    transform:translateY(-50%);\r\n\r\n    transition:width .25s ease;\r\n}\r\n\r\n.nor-terms-nav a:hover,\r\n.nor-terms-nav a.active{\r\n    padding-left:16px;\r\n\r\n    color:var(--nor-primary);\r\n}\r\n\r\n.nor-terms-nav a:hover::before,\r\n.nor-terms-nav a.active::before{\r\n    width:8px;\r\n}\r\n\r\n\/* =========================\r\n   INTRO BOX\r\n========================= *\/\r\n\r\n.nor-terms-intro{\r\n    position:relative;\r\n\r\n    overflow:hidden;\r\n\r\n    margin-bottom:24px;\r\n\r\n    padding:35px 38px;\r\n\r\n    border:1px solid rgba(214,211,15,.35);\r\n    border-radius:22px;\r\n\r\n    background:var(--nor-yellow-soft);\r\n}\r\n\r\n.nor-terms-intro::before{\r\n    content:\"\";\r\n\r\n    position:absolute;\r\n\r\n    left:0;\r\n    top:0;\r\n\r\n    width:5px;\r\n    height:100%;\r\n\r\n    background:var(--nor-yellow);\r\n}\r\n\r\n.nor-terms-intro strong{\r\n    display:block;\r\n\r\n    margin-bottom:8px;\r\n\r\n    color:var(--nor-primary);\r\n\r\n    font-size:20px;\r\n    font-weight:700;\r\n}\r\n\r\n.nor-terms-intro p{\r\n    margin:0;\r\n}\r\n\r\n\/* =========================\r\n   TERM SECTIONS\r\n========================= *\/\r\n\r\n.nor-term-section{\r\n    position:relative;\r\n\r\n    margin-bottom:18px;\r\n\r\n    padding:43px 46px;\r\n\r\n    border:1px solid var(--nor-border);\r\n    border-radius:22px;\r\n\r\n    background:var(--nor-white);\r\n\r\n    scroll-margin-top:100px;\r\n\r\n    transition:\r\n        transform .25s ease,\r\n        border-color .25s ease,\r\n        box-shadow .25s ease;\r\n}\r\n\r\n.nor-term-section:hover{\r\n    transform:translateY(-2px);\r\n\r\n    border-color:rgba(54,71,44,.28);\r\n\r\n    box-shadow:\r\n        0 14px 40px rgba(54,71,44,.06);\r\n}\r\n\r\n.nor-term-heading{\r\n    display:grid;\r\n\r\n    grid-template-columns:58px 1fr;\r\n\r\n    gap:16px;\r\n\r\n    align-items:start;\r\n\r\n    margin-bottom:22px;\r\n}\r\n\r\n.nor-term-number{\r\n    display:flex;\r\n\r\n    align-items:center;\r\n    justify-content:center;\r\n\r\n    width:48px;\r\n    height:48px;\r\n\r\n    border-radius:50%;\r\n\r\n    background:var(--nor-primary);\r\n\r\n    color:var(--nor-yellow);\r\n\r\n    font-size:13px;\r\n    font-weight:700;\r\n}\r\n\r\n.nor-term-section h2{\r\n    margin:4px 0 0;\r\n\r\n    color:var(--nor-primary);\r\n\r\n    font-size:28px;\r\n    line-height:1.2;\r\n\r\n    font-weight:650;\r\n\r\n    letter-spacing:-.025em;\r\n}\r\n\r\n.nor-term-section h3{\r\n    margin:28px 0 8px;\r\n\r\n    color:var(--nor-primary);\r\n\r\n    font-size:18px;\r\n    font-weight:650;\r\n}\r\n\r\n.nor-term-section p{\r\n    margin:0 0 16px;\r\n}\r\n\r\n.nor-term-section p:last-child{\r\n    margin-bottom:0;\r\n}\r\n\r\n.nor-term-section ul{\r\n    margin:15px 0 18px;\r\n\r\n    padding-left:21px;\r\n}\r\n\r\n.nor-term-section li{\r\n    margin-bottom:8px;\r\n\r\n    padding-left:5px;\r\n}\r\n\r\n.nor-term-section li::marker{\r\n    color:var(--nor-yellow);\r\n}\r\n\r\n.nor-term-section a{\r\n    color:var(--nor-primary);\r\n\r\n    font-weight:650;\r\n\r\n    text-decoration:underline;\r\n\r\n    text-decoration-color:var(--nor-yellow);\r\n    text-decoration-thickness:2px;\r\n    text-underline-offset:4px;\r\n}\r\n\r\n\/* =========================\r\n   HIGHLIGHT\r\n========================= *\/\r\n\r\n.nor-highlight{\r\n    margin:23px 0;\r\n\r\n    padding:21px 24px 21px 27px;\r\n\r\n    border-left:4px solid var(--nor-yellow);\r\n    border-radius:0 14px 14px 0;\r\n\r\n    background:#fafaf4;\r\n\r\n    color:#50564d;\r\n}\r\n\r\n\/* =========================\r\n   CONTACT CTA\r\n========================= *\/\r\n\r\n.nor-terms-contact{\r\n    position:relative;\r\n\r\n    overflow:hidden;\r\n\r\n    margin-top:28px;\r\n\r\n    padding:48px;\r\n\r\n    border-radius:24px;\r\n\r\n    background:var(--nor-primary);\r\n\r\n    color:#fff;\r\n}\r\n\r\n.nor-terms-contact::after{\r\n    content:\"\";\r\n\r\n    position:absolute;\r\n\r\n    width:270px;\r\n    height:270px;\r\n\r\n    right:-70px;\r\n    top:-110px;\r\n\r\n    border:1px solid rgba(214,211,15,.30);\r\n    border-radius:50%;\r\n}\r\n\r\n.nor-terms-contact small{\r\n    position:relative;\r\n    z-index:2;\r\n\r\n    display:block;\r\n\r\n    margin-bottom:12px;\r\n\r\n    color:var(--nor-yellow);\r\n\r\n    font-size:12px;\r\n    font-weight:700;\r\n\r\n    letter-spacing:.12em;\r\n    text-transform:uppercase;\r\n}\r\n\r\n.nor-terms-contact h2{\r\n    position:relative;\r\n    z-index:2;\r\n\r\n    margin:0 0 13px;\r\n\r\n    color:#fff;\r\n\r\n    font-size:34px;\r\n    line-height:1.2;\r\n\r\n    font-weight:600;\r\n\r\n    letter-spacing:-.025em;\r\n}\r\n\r\n.nor-terms-contact p{\r\n    position:relative;\r\n    z-index:2;\r\n\r\n    max-width:680px;\r\n\r\n    margin:0;\r\n\r\n    color:rgba(255,255,255,.72);\r\n}\r\n\r\n.nor-contact-links{\r\n    position:relative;\r\n    z-index:2;\r\n\r\n    display:flex;\r\n    flex-wrap:wrap;\r\n\r\n    gap:12px;\r\n\r\n    margin-top:27px;\r\n}\r\n\r\n.nor-contact-links a{\r\n    display:inline-flex;\r\n\r\n    align-items:center;\r\n    justify-content:center;\r\n\r\n    min-height:49px;\r\n\r\n    padding:0 22px;\r\n\r\n    border:1px solid var(--nor-yellow);\r\n    border-radius:100px;\r\n\r\n    background:var(--nor-yellow);\r\n\r\n    color:var(--nor-primary);\r\n\r\n    text-decoration:none;\r\n\r\n    font-weight:700;\r\n\r\n    transition:\r\n        transform .25s ease,\r\n        background .25s ease,\r\n        color .25s ease;\r\n}\r\n\r\n.nor-contact-links a:hover{\r\n    transform:translateY(-2px);\r\n\r\n    border-color:#fff;\r\n\r\n    background:#fff;\r\n\r\n    color:var(--nor-primary);\r\n}\r\n\r\n\/* =========================\r\n   SELECTION\r\n========================= *\/\r\n\r\n.nor-terms ::selection{\r\n    background:var(--nor-yellow);\r\n\r\n    color:var(--nor-primary);\r\n}\r\n\r\n\/* =========================\r\n   FULL-WIDTH \/ ELEMENTOR CONTAINER OVERRIDES\r\n   Breaks the widget out of theme\/Elementor max-width containers\r\n   while keeping the rest of the website untouched.\r\n========================= *\/\r\n\r\nbody:has(.nor-terms){\r\n    overflow-x:clip;\r\n}\r\n\r\nbody:has(.nor-terms) .elementor-widget-html:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-widget-html:has(.nor-terms) > .elementor-widget-container{\r\n    width:100% !important;\r\n    max-width:none !important;\r\n    margin-left:0 !important;\r\n    margin-right:0 !important;\r\n    padding-left:0 !important;\r\n    padding-right:0 !important;\r\n}\r\n\r\n\/* Prevent Elementor\/theme ancestors from clipping the full-bleed section *\/\r\nbody:has(.nor-terms) .elementor-element:has(.nor-terms),\r\nbody:has(.nor-terms) .e-con:has(.nor-terms),\r\nbody:has(.nor-terms) .e-con-inner:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-section:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-container:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-column:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-column-wrap:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-widget-wrap:has(.nor-terms){\r\n    overflow:visible !important;\r\n}\r\n\r\n\r\n\/* =========================\r\n   ELEMENTOR STICKY SIDEBAR FIX\r\n   Keeps the left Table of Contents visible while\r\n   scrolling through the Terms content.\r\n========================= *\/\r\n\r\n\/* The grid itself must not create a clipping context *\/\r\n.nor-terms-main{\r\n    position:relative;\r\n    align-items:start;\r\n    overflow:visible !important;\r\n}\r\n\r\n\/* Force the TOC to remain sticky on desktop *\/\r\n.nor-terms-nav{\r\n    position:-webkit-sticky !important;\r\n    position:sticky !important;\r\n    top:110px !important;\r\n    align-self:start !important;\r\n    height:max-content;\r\n    max-height:calc(100vh - 140px);\r\n    overflow-y:auto;\r\n    overflow-x:hidden;\r\n    z-index:20;\r\n}\r\n\r\n\/*\r\n   Elementor containers can use overflow:hidden\/auto,\r\n   which prevents position:sticky from working.\r\n   :has() limits this fix only to ancestors of this\r\n   Terms & Conditions widget instead of affecting the site globally.\r\n*\/\r\nbody:has(.nor-terms) .elementor-widget-html:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-widget-html:has(.nor-terms) > .elementor-widget-container,\r\nbody:has(.nor-terms) .elementor-element:has(.nor-terms),\r\nbody:has(.nor-terms) .e-con:has(.nor-terms),\r\nbody:has(.nor-terms) .e-con-inner:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-section:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-container:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-column:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-column-wrap:has(.nor-terms),\r\nbody:has(.nor-terms) .elementor-widget-wrap:has(.nor-terms){\r\n    overflow:visible !important;\r\n}\r\n\r\n\/* =========================\r\n   RESPONSIVE\r\n========================= *\/\r\n\r\n@media(max-width:900px){\r\n\r\n    .nor-terms-hero{\r\n        padding:76px 18px 67px;\r\n    }\r\n\r\n    .nor-terms-hero h1{\r\n        font-size:clamp(45px,13vw,65px);\r\n    }\r\n\r\n    .nor-terms-hero-bottom{\r\n        display:block;\r\n\r\n        margin-top:38px;\r\n    }\r\n\r\n    .nor-terms-date{\r\n        display:inline-block;\r\n\r\n        margin-top:25px;\r\n    }\r\n\r\n    .nor-terms-main{\r\n        display:block;\r\n\r\n        padding:46px 18px 75px;\r\n    }\r\n\r\n    .nor-terms-nav{\r\n        display:none;\r\n    }\r\n\r\n    .nor-term-section{\r\n        padding:31px 24px;\r\n\r\n        border-radius:18px;\r\n    }\r\n\r\n    .nor-term-heading{\r\n        grid-template-columns:44px 1fr;\r\n\r\n        gap:13px;\r\n    }\r\n\r\n    .nor-term-number{\r\n        width:40px;\r\n        height:40px;\r\n    }\r\n\r\n    .nor-term-section h2{\r\n        font-size:23px;\r\n    }\r\n\r\n    .nor-terms-intro{\r\n        padding:28px 25px 28px 29px;\r\n    }\r\n\r\n    .nor-terms-contact{\r\n        padding:34px 26px;\r\n    }\r\n\r\n    .nor-terms-contact h2{\r\n        font-size:28px;\r\n    }\r\n\r\n    .nor-contact-links{\r\n        flex-direction:column;\r\n    }\r\n\r\n    .nor-contact-links a{\r\n        width:100%;\r\n    }\r\n}\r\n<\/style>\r\n\r\n\r\n<div class=\"nor-terms\">\r\n\r\n    <!-- HERO -->\r\n    <section class=\"nor-terms-hero\">\r\n\r\n        <div class=\"nor-terms-hero-inner\">\r\n\r\n            <div class=\"nor-terms-eyebrow\">\r\n                Norlands Online Store\r\n            <\/div>\r\n\r\n            <h1>\r\n                Terms &amp;<br>\r\n                Conditions\r\n            <\/h1>\r\n\r\n            <div class=\"nor-terms-hero-bottom\">\r\n\r\n                <p>\r\n                    These Terms &amp; Conditions govern your use of the Norlands\r\n                    online store and purchases made through our website.\r\n                    Please read them carefully before placing an order.\r\n                <\/p>\r\n\r\n                <div class=\"nor-terms-date\">\r\n                    Last updated: September 18, 2026\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <div class=\"nor-terms-main\">\r\n\r\n\r\n        <!-- SIDEBAR -->\r\n\r\n        <aside class=\"nor-terms-nav\">\r\n\r\n            <div class=\"nor-terms-nav-title\">\r\n                On this page\r\n            <\/div>\r\n\r\n            <a href=\"#terms-1\">01. About These Terms<\/a>\r\n            <a href=\"#terms-2\">02. Products &amp; Availability<\/a>\r\n            <a href=\"#terms-3\">03. Orders<\/a>\r\n            <a href=\"#terms-4\">04. Pricing &amp; Taxes<\/a>\r\n            <a href=\"#terms-5\">05. Payment<\/a>\r\n            <a href=\"#terms-6\">06. Shipping &amp; Delivery<\/a>\r\n            <a href=\"#terms-7\">07. Damaged or Incorrect Orders<\/a>\r\n            <a href=\"#terms-8\">08. Returns &amp; Refunds<\/a>\r\n            <a href=\"#terms-9\">09. Custom Products<\/a>\r\n            <a href=\"#terms-10\">10. Cancellations<\/a>\r\n            <a href=\"#terms-11\">11. Product Variations<\/a>\r\n            <a href=\"#terms-12\">12. Product Use<\/a>\r\n            <a href=\"#terms-13\">13. Intellectual Property<\/a>\r\n            <a href=\"#terms-14\">14. Website Use<\/a>\r\n            <a href=\"#terms-15\">15. Warranties<\/a>\r\n            <a href=\"#terms-16\">16. Liability<\/a>\r\n            <a href=\"#terms-17\">17. Privacy<\/a>\r\n            <a href=\"#terms-18\">18. Governing Law<\/a>\r\n            <a href=\"#terms-19\">19. Changes<\/a>\r\n            <a href=\"#terms-20\">20. Contact<\/a>\r\n\r\n        <\/aside>\r\n\r\n\r\n        <!-- CONTENT -->\r\n\r\n        <main>\r\n\r\n\r\n            <div class=\"nor-terms-intro\">\r\n\r\n                <strong>Before you place an order<\/strong>\r\n\r\n                <p>\r\n                    By accessing the Norlands online store, creating an account,\r\n                    or submitting an order, you agree to these Terms &amp; Conditions.\r\n                    Specific quotations, purchase orders, custom manufacturing\r\n                    agreements or other written agreements issued by Norlands may\r\n                    contain additional terms. Where those specific written terms\r\n                    conflict with these Terms, the specific written agreement will\r\n                    apply to that order.\r\n                <\/p>\r\n\r\n            <\/div>\r\n\r\n\r\n            <!-- 01 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-1\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">01<\/div>\r\n\r\n                    <h2>About These Terms<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    This online store is operated by Norlands Box Company\r\n                    (\u201cNorlands\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d), a packaging company\r\n                    based in British Columbia, Canada.\r\n                <\/p>\r\n\r\n                <p>\r\n                    These Terms apply to visitors, customers and businesses\r\n                    purchasing products through the Norlands online store.\r\n                    By using the store or placing an order, you confirm that\r\n                    you have the legal authority to enter into the transaction.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 02 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-2\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">02<\/div>\r\n\r\n                    <h2>Products &amp; Availability<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Norlands offers packaging products and related supplies\r\n                    through the online store. Product descriptions, dimensions,\r\n                    materials, quantities, images and specifications are provided\r\n                    to help customers select the appropriate product.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Product availability may change without notice. Items shown\r\n                    as available may occasionally become unavailable before an\r\n                    order is processed due to inventory adjustments, production\r\n                    requirements or other circumstances.\r\n                <\/p>\r\n\r\n                <p>\r\n                    If an ordered product becomes unavailable, we may contact you\r\n                    to offer an alternative, adjust the order, provide an estimated\r\n                    availability date or issue a refund for the unavailable item.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 03 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-3\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">03<\/div>\r\n\r\n                    <h2>Orders &amp; Order Acceptance<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Submitting an order through the website is an offer to purchase\r\n                    the selected products. Receiving an automated order confirmation\r\n                    does not necessarily mean that the order has been finally accepted\r\n                    or prepared for shipment.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Norlands may review an order before fulfilment and may contact\r\n                    the customer if additional information, payment verification\r\n                    or clarification is required.\r\n                <\/p>\r\n\r\n                <p>\r\n                    We reserve the right, where permitted by law, to decline or cancel\r\n                    an order where there is an obvious pricing or product information\r\n                    error, suspected fraud, payment failure, inventory issue or another\r\n                    legitimate reason preventing fulfilment.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 04 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-4\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">04<\/div>\r\n\r\n                    <h2>Pricing, Currency &amp; Taxes<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Unless otherwise stated, prices displayed through the Canadian\r\n                    Norlands online store are shown in Canadian dollars (CAD).\r\n                <\/p>\r\n\r\n                <p>\r\n                    Applicable sales taxes, shipping charges and other charges,\r\n                    where applicable, will be shown during checkout before the\r\n                    customer submits the order.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Prices may change from time to time. A price change will not\r\n                    normally affect an order that has already been accepted,\r\n                    except where an obvious pricing error has occurred and subject\r\n                    to applicable law.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 05 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-5\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">05<\/div>\r\n\r\n                    <h2>Payment<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Customers must provide complete and accurate payment and billing\r\n                    information when placing an order.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Available payment methods will be displayed at checkout.\r\n                    Payment may be processed by third-party payment providers,\r\n                    and use of those payment services may also be subject to the\r\n                    provider's own terms and privacy practices.\r\n                <\/p>\r\n\r\n                <p>\r\n                    An order may be delayed or cancelled if payment cannot be\r\n                    authorized or verified.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 06 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-6\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">06<\/div>\r\n\r\n                    <h2>Shipping &amp; Delivery<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Available shipping or delivery options, estimated costs and\r\n                    available destinations will be displayed during checkout\r\n                    whenever applicable.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Delivery dates and transit times are estimates unless Norlands\r\n                    has expressly agreed to a guaranteed delivery date in writing.\r\n                    Delays may occur due to carriers, weather, supply conditions,\r\n                    production issues or circumstances outside our reasonable control.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Customers are responsible for providing a complete and accurate\r\n                    delivery address and for ensuring that the delivery location can\r\n                    safely receive the order.\r\n                <\/p>\r\n\r\n                <div class=\"nor-highlight\">\r\n                    Large, commercial, palletized or special-delivery orders may\r\n                    require additional delivery arrangements. If required, a\r\n                    Norlands representative may contact you before shipment.\r\n                <\/div>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 07 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-7\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">07<\/div>\r\n\r\n                    <h2>Damaged, Missing or Incorrect Orders<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Customers should inspect their order as soon as reasonably\r\n                    possible after delivery.\r\n                <\/p>\r\n\r\n                <p>\r\n                    If an order arrives damaged, incomplete or materially different\r\n                    from what was ordered, please contact Norlands within\r\n                    <strong>5 business days<\/strong> of delivery.\r\n                <\/p>\r\n\r\n                <p>\r\n                    To help us resolve the issue quickly, we may request the order\r\n                    number, photographs of the product and packaging, quantities\r\n                    affected and a description of the issue.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Where a verified issue is caused by Norlands or occurs during\r\n                    shipment, we may provide a replacement, correction, credit or\r\n                    refund as appropriate and as required by applicable law.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 08 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-8\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">08<\/div>\r\n\r\n                    <h2>Returns &amp; Refunds<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Eligible standard stock products may be considered for return\r\n                    when a return request is submitted within\r\n                    <strong>14 days<\/strong> of delivery.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Unless the product is defective or Norlands supplied an incorrect\r\n                    item, returned products must generally be:\r\n                <\/p>\r\n\r\n                <ul>\r\n                    <li>Unused<\/li>\r\n                    <li>Unmodified<\/li>\r\n                    <li>In their original packaging<\/li>\r\n                    <li>In clean and resalable condition<\/li>\r\n                    <li>Approved for return by Norlands before being shipped back<\/li>\r\n                <\/ul>\r\n\r\n                <p>\r\n                    Original shipping charges are generally non-refundable unless\r\n                    the return results from an error by Norlands or where otherwise\r\n                    required by law.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Refunds for approved returns will be processed using an\r\n                    appropriate payment method after the returned products have\r\n                    been received and inspected.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 09 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-9\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">09<\/div>\r\n\r\n                    <h2>Custom, Printed &amp; Made-to-Order Products<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Custom-manufactured, custom-sized, custom-printed, personalized\r\n                    or otherwise made-to-order products are produced specifically\r\n                    for the customer and are normally not eligible for standard\r\n                    returns or exchanges once production has begun.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Customers are responsible for reviewing and approving applicable\r\n                    specifications, dimensions, artwork, proofs, quantities and other\r\n                    production details before final approval.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Once a customer approves a proof or production specification,\r\n                    Norlands may rely on that approval when manufacturing the order.\r\n                <\/p>\r\n\r\n                <div class=\"nor-highlight\">\r\n                    Nothing in this section limits any rights or remedies that\r\n                    cannot legally be excluded, including remedies relating to\r\n                    defective or incorrectly manufactured products.\r\n                <\/div>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 10 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-10\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">10<\/div>\r\n\r\n                    <h2>Order Cancellations &amp; Changes<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    If you need to cancel or change an order, please contact\r\n                    Norlands as soon as possible.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Standard product orders may be cancelled when the request is\r\n                    received before the order has entered processing, preparation\r\n                    or shipment.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Custom or made-to-order products may not be cancellable after\r\n                    materials have been allocated, artwork has been approved,\r\n                    tooling has been prepared or production has started.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 11 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-11\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">11<\/div>\r\n\r\n                    <h2>Product Images, Materials &amp; Manufacturing Variations<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    We make reasonable efforts to present products accurately.\r\n                    However, screens, photography, lighting and production materials\r\n                    can cause minor differences between product images and physical\r\n                    products.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Packaging products may also have reasonable manufacturing\r\n                    variations in colour, surface texture, material appearance,\r\n                    dimensions, print placement, board characteristics or finish.\r\n                <\/p>\r\n\r\n                <p>\r\n                    These normal variations do not necessarily indicate that a\r\n                    product is defective.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 12 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-12\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">12<\/div>\r\n\r\n                    <h2>Product Selection &amp; Intended Use<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Customers are responsible for selecting packaging that is\r\n                    suitable for their intended product, application, storage,\r\n                    transportation and operating environment.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Where specific performance, food-contact, weight, temperature,\r\n                    moisture, regulatory or technical requirements apply, customers\r\n                    should rely only on specifications expressly stated by Norlands\r\n                    or confirmed by us in writing.\r\n                <\/p>\r\n\r\n                <p>\r\n                    If you are uncertain whether a product is suitable for a\r\n                    particular application, please contact Norlands before ordering.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 13 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-13\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">13<\/div>\r\n\r\n                    <h2>Artwork &amp; Intellectual Property<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    The Norlands name, logo, website design, product photography,\r\n                    graphics and other website content are owned by or licensed\r\n                    to Norlands and may not be copied, reproduced or commercially\r\n                    used without permission except as permitted by law.\r\n                <\/p>\r\n\r\n                <h3>Customer-supplied artwork<\/h3>\r\n\r\n                <p>\r\n                    When submitting artwork, logos, photographs, designs,\r\n                    trademarks or other materials for a custom order, the customer\r\n                    confirms that they have the necessary rights and permissions\r\n                    for Norlands to use those materials to produce the order.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 14 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-14\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">14<\/div>\r\n\r\n                    <h2>Acceptable Use of the Website<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    You may use the Norlands store only for lawful purposes.\r\n                    You must not intentionally interfere with the website,\r\n                    attempt unauthorized access to systems or accounts, submit\r\n                    fraudulent orders, misuse promotional offers or use automated\r\n                    methods in a way that materially disrupts the operation of\r\n                    the website.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 15 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-15\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">15<\/div>\r\n\r\n                    <h2>Product Warranties<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Norlands stands behind products supplied in accordance with\r\n                    confirmed specifications and applicable legal requirements.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Except for warranties expressly provided by Norlands in writing\r\n                    or warranties and consumer rights that cannot legally be\r\n                    excluded, products are supplied subject to the specifications\r\n                    and conditions stated at the time of sale.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 16 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-16\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">16<\/div>\r\n\r\n                    <h2>Limitation of Liability<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    To the maximum extent permitted by applicable law, Norlands\r\n                    will not be responsible for indirect, incidental or consequential\r\n                    losses arising from use of the website or products where such\r\n                    losses were not reasonably foreseeable or directly caused by\r\n                    a breach by Norlands.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Nothing in these Terms excludes or limits liability, statutory\r\n                    rights, warranties or remedies that cannot legally be excluded\r\n                    or limited.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 17 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-17\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">17<\/div>\r\n\r\n                    <h2>Privacy &amp; Personal Information<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Information provided when browsing the store, creating an\r\n                    account, requesting information or placing an order may be\r\n                    collected and used to operate the website, process transactions,\r\n                    communicate with customers, provide support and meet legal\r\n                    or operational requirements.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Additional information about how personal information is\r\n                    collected, used and protected should be reviewed in the\r\n                    Norlands Privacy Policy.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 18 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-18\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">18<\/div>\r\n\r\n                    <h2>Governing Law<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    These Terms are governed by the laws of the Province of\r\n                    British Columbia and the applicable federal laws of Canada.\r\n                <\/p>\r\n\r\n                <p>\r\n                    Nothing in these Terms is intended to restrict any mandatory\r\n                    rights or protections available to a customer under applicable\r\n                    consumer protection or other legislation.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 19 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-19\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">19<\/div>\r\n\r\n                    <h2>Changes to These Terms<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Norlands may update these Terms periodically to reflect changes\r\n                    to the store, our products, business practices or legal\r\n                    requirements.\r\n                <\/p>\r\n\r\n                <p>\r\n                    The version published on this page will include the date of the\r\n                    latest update.\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- 20 -->\r\n\r\n            <section class=\"nor-term-section\" id=\"terms-20\">\r\n\r\n                <div class=\"nor-term-heading\">\r\n\r\n                    <div class=\"nor-term-number\">20<\/div>\r\n\r\n                    <h2>Contact Norlands<\/h2>\r\n\r\n                <\/div>\r\n\r\n                <p>\r\n                    Questions about an order, return, product specification or\r\n                    these Terms &amp; Conditions can be directed to the Norlands team.\r\n                <\/p>\r\n\r\n                <p>\r\n                    <strong>Norlands Box Company<\/strong><br>\r\n                    2942 190 St<br>\r\n                    Surrey, British Columbia<br>\r\n                    Canada\r\n                <\/p>\r\n\r\n                <p>\r\n                    Email:\r\n                    <a href=\"mailto:info@norlands.com\">\r\n                        info@norlands.com\r\n                    <\/a>\r\n                    <br>\r\n\r\n                    Phone:\r\n                    <a href=\"tel:+16049238286\">\r\n                        +1 (604) 923-8286\r\n                    <\/a>\r\n                <\/p>\r\n\r\n            <\/section>\r\n\r\n\r\n            <!-- CONTACT CTA -->\r\n\r\n            <section class=\"nor-terms-contact\">\r\n\r\n                <small>\r\n                    Need assistance?\r\n                <\/small>\r\n\r\n                <h2>\r\n                    Have a question about your order?\r\n                <\/h2>\r\n\r\n                <p>\r\n                    Our team can help with product specifications, shipping,\r\n                    returns and custom packaging requirements before or after\r\n                    you place an order.\r\n                <\/p>\r\n\r\n                <div class=\"nor-contact-links\">\r\n\r\n                    <a href=\"mailto:info@norlands.com\">\r\n                        Email Norlands\r\n                    <\/a>\r\n\r\n                    <a href=\"tel:+16049238286\">\r\n                        Call +1 (604) 923-8286\r\n                    <\/a>\r\n\r\n                <\/div>\r\n\r\n            <\/section>\r\n\r\n\r\n        <\/main>\r\n\r\n    <\/div>\r\n\r\n<\/div>\r\n\r\n\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function(){\r\n\r\n    const wrapper = document.querySelector(\".nor-terms\");\r\n\r\n    \/* Runtime fallback: stop Elementor\/theme ancestors from clipping\r\n       the full-width layout or sticky sidebar. *\/\r\n    if(wrapper){\r\n        let parent = wrapper.parentElement;\r\n        let levels = 0;\r\n\r\n        while(parent && levels < 10){\r\n            const style = window.getComputedStyle(parent);\r\n\r\n            if(\r\n                style.overflow === \"hidden\" ||\r\n                style.overflow === \"auto\" ||\r\n              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if(linkBottom > visibleBottom){\r\n                            nav.scrollTo({ top:linkBottom - nav.clientHeight + 12, behavior:\"smooth\" });\r\n                        }\r\n                    }\r\n                }\r\n\r\n            }\r\n\r\n        });\r\n\r\n    }, observerOptions);\r\n\r\n    sections.forEach(function(section){\r\n        observer.observe(section);\r\n    });\r\n\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Norlands Online Store Terms &amp; Conditions These Terms &amp; Conditions govern your use of the Norlands online store and purchases<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1745","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/pages\/1745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/comments?post=1745"}],"version-history":[{"count":25,"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/pages\/1745\/revisions"}],"predecessor-version":[{"id":2050,"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/pages\/1745\/revisions\/2050"}],"wp:attachment":[{"href":"https:\/\/norlands.com\/store\/wp-json\/wp\/v2\/media?parent=1745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}